Terms of Use

We are Traveler Deals, Inc. ("Traveler Deals," "Us," "We," or "Our"), a platform designed to connect a global community of individuals who wish to bridge cultural and social divides through sharing and exchanging items, goods, products, or services. Our website and applications facilitate interactions between those seeking items globally ("Shoppers") and those willing to deliver them ("Travelers"). Collectively, we refer to our services as the "Traveler Deals Platform."

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. THEY CONSTITUTE A CONTRACT AND INCLUDE BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS.

Overview

These Terms of Use constitute a binding agreement outlining your legal rights and responsibilities and include our Privacy Policy. Your use of our Platform, as a Shopper or Traveler, indicates your agreement to these Terms. "You" refers to anyone accessing or using our Platform, including their heirs and assigns.

Changes to the Platform and Terms

We may modify the Traveler Deals Platform, add or remove features, or suspend services with or without notice. Changes to these Terms will be posted on our Platform or communicated to you. Amendments are effective 30 days after posting for existing users and immediately for new users. If you disagree with the changes, you should stop using the Platform.

Eligibility

To use the Platform, you must be at least 18 years old and capable of entering into binding contracts. By using the Platform, you confirm your eligibility. Traveler Deals is not involved in transactions between Members beyond providing the Platform.

Member Responsibilities

Members are not employees or agents of Traveler Deals. We do not control transactions between Members or their relationships. It's your responsibility to comply with all applicable laws and to establish any fees for Traveler services. We do not guarantee the quality, safety, or legality of Items or transactions.

Content and Translations

Content from the Platform may appear on other sites and be translated into other languages, though we do not guarantee translation accuracy.

Account Registration and Verification

To use certain features, you must register an account. You are limited to one account and must ensure its accuracy and security. You are responsible for all activities under your account. We may verify your background but are not obligated to do so.

Text Messaging

By creating an account, you consent to receive SMS messages related to your use of the Platform. You can opt-out at any time, though this may affect your use of the Platform.

Prohibited Conduct

You agree not to:

  • Misrepresent yourself or your identity.
  • Violate laws or regulations.
  • Use automated systems to access the Platform.
  • Copy or misuse content.
  • Harass or intimidate others.
  • Engage in fraudulent activity.
  • Circumvent payment obligations.

User-Generated Content

You grant Traveler Deals a worldwide, perpetual, non-exclusive license to use, copy, and display User Content on our Platform. You are responsible for ensuring that your content does not infringe on third-party rights.

Payment Terms

Traveler Deals acts as a limited payment collection agent for transactions between Shoppers and Travelers. We are not responsible for funds not collected or disputes between Members. Payments made to us are considered payments to Travelers.

Transactions

Traveler Deals aims to facilitate smooth transactions between Shoppers and Travelers globally. We provide a platform for connecting individuals, but we do not control the details of these transactions.

The Shopper Request

To initiate a Shopper’s Request, Shoppers must use the Traveler Deals Platform to (i) specify the item, including its price; (ii) provide the location (City and Country) for item pickup or delivery; and (iii) state the desired receipt date. Travelers Deals encourages Shoppers to be detailed and provides an option to "Include a Note to Your Traveler" to ensure the correct item is obtained. Shoppers must avoid requesting Prohibited Items.

Prohibited Items

Shoppers agree not to use the Traveler Deals Platform for requesting items that are prohibited by U.S. law, international laws, or any local regulations. Both the Shopper and Traveler must ensure that requested items comply with the laws of the origin, transit, and destination locations. Prohibited items include, but are not limited to:.

  • Hazardous Materials
  • Counterfeit goods
  • Currency
  • Stolen property
  • Live animals
  • Firearms, ammunition, explosives, or chemicals
  • Human remains
  • Pornography or obscene materials
  • Illegal or regulated drugs
  • Items related to illegal activities
  • Prohibited items by local law
  • Batteries
  • Aerosols or flammable materials
  • Weapons
  • Certain agricultural products
  • Items imported without customs declaration

Traveler Deals advises consulting relevant authorities, such as the TSA for U.S. travel, for guidance on prohibited items.

Suggested Traveler Fees

The Traveler Deals Platform may suggest an optimal Traveler Fee based on the Shopper’s Request. The actual Traveler Fee, set by the Traveler, may vary from the suggested amount.

Import Restrictions and Charges

Travelers must be aware of and include any customs duties, tariffs, and charges in their Offer. Traveler Deals may provide links to relevant resources for more information.

Shopper's Acceptance

Once the Shopper and Traveler agree on all terms, including timing and Total Fees, the Shopper must confirm the offer, known as "Shopper's Acceptance." This agreement binds both parties to the terms.

Ownership, Acceptance, Risk of Loss, and Insurance

Travelers retain ownership of Items and must maintain original receipts. Risk of loss remains with the Traveler until all obligations are fulfilled. Traveler Deals recommends obtaining insurance for the Items.

Intellectual Property

All materials on the Traveler Deals Platform, except User Content, are owned by Traveler Deals or licensed. You may only use these materials as permitted in writing. Traveler Deals retains all intellectual property rights. You are granted a limited, non-exclusive license to use Platform content for personal, non-commercial use only.

Warranty Disclaimers

Traveler Deals is provided "as is," and all warranties, express or implied, are disclaimed. Traveler Deals does not guarantee the Platform will meet your needs, be uninterrupted, or that errors will be corrected. You are responsible for any damage resulting from the use of the Platform.

Limitation of Liability

Traveler Deals is not liable for lost profits, revenues, or data, or for indirect or consequential damages. The total liability is limited to the amount you paid in the six months prior to the claim or $150, whichever is greater.

Exclusions

Some jurisdictions may not allow certain warranty exclusions or limitations of liability. Thus, the above limitations may not apply to you.

Indemnification

You agree to indemnify Traveler Deals and its affiliates from any claims arising from your use of the Platform, violations of these Terms, or interactions with other members.

Arbitration and Class Action Waiver

Disputes will be resolved through binding arbitration governed by the Federal Arbitration Act. Most disputes can be resolved through informal means. If not, arbitration will occur in San Francisco. Class actions and representative claims are waived.